The Incredible Shrinking Car Dealership

The Incredible Shrinking Car Dealership

Few people love car dealerships. They’re stressful and sprawling, and it’s hard to shake the feeling that someone is getting a raw deal. But as the auto industry increasingly goes electric and moves online, companies like Honda are rethinking every aspect of the...
The Internet Origin Story You Know Is Wrong

The Internet Origin Story You Know Is Wrong

But we’ve been telling the same story about Arpanet and the web for 25 years, and it isn’t satisfying anymore. It doesn’t help us understand the social internet we have now: It doesn’t explain the emergence of commercial social media, it can’t solve the problems of...